We are currently looking for an energetic, motivated individual with a positive attitude to join our team based at SureHire’s Power Center located at our NEW Sherwood Park location.

Hours of work will be between office hours of 8:00am – 5:00 pm Monday to Friday, with occasional weekends and evenings.

Job overview:

SureHire’s Drug & Alcohol Collections Administrator are vital to our daily operations. They provide exceptional customer service at the front desk while assisting with the completion of drug & alcohol testing services!

As the Drug & Alcohol Collections Administrator you will perform a variety of testing duties, involving Client Intake: Welcome and check-in participants as they arrive for their occupational testing appointment. Complete the participant intake process including verification of ID, creating a participant file, printing and completing paperwork, etc. In addition, you will also assist or oversee the completion of monthly inventory ensuring counts are accurate and submitted in a timely manner. Ensure all specimen pick-ups are organized, tracked and collected on a daily basis. Conduct research on assigned projects and completing any other administrative tasks as assigned by Power Centre Team Lead. Receive and conduct phone calls with donors

What you’ll do:

• Conduct a Variety of Occupational Testing Services

               o Breath Alcohol
               o Urine Alcohol
               o Urine Drug Testing
               o Oral Fluid Drug Testing
               o Hair Drug Testing

• Additional duties & tasks when assigned

What you’ll bring:

• Excellent written and verbal business communication;
• Strong attention to detail;
• The ability to handle multiple tasks and to prioritize accordingly;
• Superior organizational skills;
• Exceptional task and time management;
• Committed to continuous improvement;
• Strong computer skills (experience using all applications of Microsoft and Google Suite, especially Excel).

Education

• The right candidate must have obtained a high school diploma.

Experience

• A minimum of one year of experience in a customer service role

What SureHire can offer you:

Joining SureHire’s team as an Drug & Alcohol Collections Administrator a great opportunity for those seeking to become a master in the occupational testing industry. You will use your skills and knowledge to instruct and observe workers

• Steady full-time hours with a predictable schedule;
• Paid time off to volunteer;
• We have an exciting gym membership reimbursement program (work/life balance);
• Want to work with your friends? We will pay you to refer a friend.
• 10+ new certificates and training to make you a master in Occupational testing.

Our people are our brand. We are passionate, innovative, relentless, positive and accountable. If you are ready to join our team, we would love to hear from you!

Job Types: Full-time, Permanent

Benefits:

• Employee assistance program
• On-site parking
• RRSP match
• Tuition reimbursement
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person